Partner accounts
Clinics, physicians, companies, insurers and subcontracting laboratories each have their own account.
Partners and patients
B2B2C: your partners and their patients, one system.
Your laboratory works for clinics, physicians, companies, insurers or other laboratories, and also serves their patients. Silabmed gives each partner an account, sends results to both prescriber and patient, and bills each on its own terms.
B2B2C
Benefits for the laboratory
Results to prescriber and patient
The same result reaches the prescribing professional and the patient concerned.
Differentiated billing
Each payer is billed on its own terms: partner, insurer or patient.
Reports per client
Reports are configured for each professional client.
Your concerns, answered
What does B2B2C mean in practice?
The laboratory has two kinds of clients at once: professionals who send it tests, and those professionals’ patients. Silabmed handles both in the same system.
Our billing terms vary by client. Is that a problem?
No. Billing is differentiated: each partner, insurer or patient is billed on its own terms.
Frequently asked questions
What is a B2B2C laboratory?
It is a laboratory that serves both professional partners (clinics, physicians, companies, insurers, subcontracting laboratories) and those partners’ patients.
Can the prescribing physician and the patient both receive the results?
Yes. Silabmed sends the results to both the prescriber and the patient.
Can a clinic, an insurer and a patient be billed differently?
Yes. Billing is differentiated by payer.
Can a laboratory work with subcontracting laboratories in Silabmed?
Yes. Subcontracting laboratories are among the partners that have an account in Silabmed.
See this module in your context.
A tailored demonstration of about 45 minutes, led by our Montreal team.